Under the general supervision and according to established policies and procedures, reproduces and finishes material using high-range photocopiers and finishing equipment.  Performing tasks using mailing equipment and computer-based products.  This position requires knowledgeable workforce to work independently to meet customer needs and ensure quality finished products. 

• Operates high speed and office copiers, finishing and mail equipment.
• Reproduces materials requiring advanced programming knowledge for complex specifications.
• Responsible for all aspects of production through third party network services.
• Utilize a computer and assigned software to design page layouts; set up and adjust artwork for print jobs and prepare jobs for printing.
• Maintain the highest level of customer care with departments regarding the mailing of all hardcopy communications. Demonstrate flexibility in satisfying customer demands.
• Knowledge and/or experience with computer-based programs such as UPS, Neopost and Neotrak. Ability to generate monthly reports from programs. 
• Receive, sort and distribute all outgoing and incoming mail and packages. Single contact to respond to inquiries from customers regarding these activities.
• Make recommendations to internal customers for special printshop requests.
• Responsible for calling in service and meeting with technicians for mail room equipment vendors/contractors.
• Processes overnight, secondary and UPS shipments.
• Follow production workflow to produce high volumes of work.
• Schedules, organizes, prioritizes, and reviews work assignments to assure timely, accurate, and effective completion.
• Maintain inventory, logs and reporting documentation.
• Provide support to other Office Services areas when needed.
• Maintain a clean and organized print shop environment.
• Perform a variety of shipping and receiving duties as assigned.

• High school diploma or G.E.D.; or any combination of experience and education which provides desired knowledge, skill and ability required to perform the job.
• Two years’ experience in the operation of reproduction equipment and office administration services work.
• Principles, processes and equipment used in offset printing, graphics, duplicating and high-speed photocopying,